About Us

Profile

Crane Bank is among one the group companies of the Ruparelia Group of Companies which has been committed to the establishment and development of innovative pioneering and enduring businesses among various sectors in Uganda, including: banking, finance, insurance, hospitality, conventions and leisure centres, education, real estate and floriculture etc.

Twenty years ago on the 21st August 1995, Crane Bank opened its doors to its customers; with a vision of being the largest privately owned Ugandan Bank. Since welcoming our first customers in 1995, Crane Bank has continued to widen its footprint. Today, with a committed team of more than 600 employees, Crane Bank brings a wealth of experience in the banking sector within Uganda.

Since its inception nearly 20 years ago, Crane Bank set out to be different to its competitors.  Unconstrained by legacy systems and processes, our approach to serving our customer is simple, streamlined and designed to take the hassle out of banking allowing customers to fulfill their financial ambitions. We understand that people are free to choose whom they bank with and that their custom must be earned – not taken for granted.  We are transparent about how we operate; our business model is straightforward, we are here to serve.  We are responsive, professional and entrepreneurial in our approach, which allows us to understand all our customers’ needs. All of us within Crane Bank owe a huge debt of gratitude and respect to our customers who have supported us and taken Crane Bank to one of the leading financial institutions in Uganda.

Our Core Values

Crane Bank is dedicated to the common objective of providing the highest quality service to our customers and clients in Uganda and around the world.
We Strive:

  • To Provide to our team members – loyalty, opportunities and rewards
  • To provide to our customers – personalized service to meet their needs
  • To provide to our community – leadership, economic growth and philanthropy
  • To provide to our share holders – financial gains and sustainability


Our Customers and Clients Come First

Crane Bank is providing financial services to the corporate and retail customers in Uganda for a number of years, largely focusing on retail, micro and small-medium enterprises (SME). The company aims not only to provide the best services at the most economical terms to its customers, but also to encourage the culture of banking within the un-banked population. Crane Bank provides full range of financial products and services, each tailored to meet the individual needs of its customers, through its nationwide network of 46 branches, over 100 ATMs spread across Uganda. We have 23 state of the art branches located within Kampala and 23 branches strategically located across the different regions of Uganda and a 100% subsidiary, Crane Bank Rwanda. Crane Bank’s philosophy of “Serving to Grow, Growing to Serve” and bringing its products and services closer to its customers remains at the forefront of its objectives.

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